Every agent says they want to be their clients’ “Broker for Life,” but, in today’s market, can you make that happen without giving them the experience of a lifetime right now?
Join us for a spectacular 1-day course on
Building Relationships and Loyalty Through CX Systems
Join Sandy Edry and Gunter Kleemann for an in-depth 1-day course that will teach you the stellar KW "5S" model of Customer Experience. Based on years of research with the company's top agents, you will learn how to incorporate "Set, Serve, Survey, Surpass and Sustain" into every aspect of your business so that you'll always stay "Top of Mind" with your clients.
Additionally, Gunter, the former Chef Concierge of The Lotte Palace Hotel and a longtime member of the prestigious Les Clefs d'Ors concierge association, has more than 15 years providing top-notch service to some of the most exacting clients in the world. He's brought that wealth of knowledge to The Edry Team at Keller Williams and will layer in lessons we can all learn from the hospitality industry that will up your game well beyond that of your competitors.
When: Jan 24th * 10:30 am – 4:30 pm
Where: KWNYC Midtown Training Center
Space is limited, so reserve your ticket today: https://www.eventbrite.com/e/customer-experience-tickets-30529595843